Privacy Policy

1. Introduction

WagglTail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Account information (name, email address, username, password)
• Profile information (bio, profile photo, pet information)
• Contact information (phone number, address for deliveries)
• Payment information (processed securely through Stripe)
• Communications with us and other users

2.2 Content You Create

• Posts, photos, and videos you share
• Comments and reviews
• Marketplace listings
• Messages sent through our platform

2.3 Automatically Collected Information

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, time spent, interactions)
• Location data (with your permission)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, prevent, and address fraud and security issues
• Personalize your experience and show relevant content
• Monitor and analyze trends and usage
• Facilitate social features (following, messaging, etc.)

4. Information Sharing

4.1 Public Information

Your profile, posts, comments, and reviews are public by default and can be viewed by other users. You can control privacy settings in your account.

4.2 Service Providers

We share information with third-party service providers:

• Firebase (Google) - hosting, database, authentication
• Stripe - payment processing
• Cloud storage providers - media storage

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Control location data sharing
• Adjust privacy settings for your content
• Request a copy of your data

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: